Delete your account and data
How to delete your account
- Log in to Vellure.
- Open Settings and scroll to Delete account.
- Enter your password, tick the confirmation box, and press Delete my account.
Deleting is immediate and can't be undone.
What is deleted
- Your profile: username, email, bio, city, birthday, favorite song, gender and profile photo.
- Everyone you follow and everyone who follows you.
- Your login sessions and your privacy-consent and feedback records.
- Every conversation you were part of, including the other person's copy and any photos shared in it.
- Your blocks, and blocks other people placed on you.
What is kept
- Abuse reports. Reports you filed keep their content but no longer say who filed them. Reports filed about you are kept, with the saved messages they include, so that deleting an account can't be used to erase a complaint.
- Ordinary server logs and backups kept by our hosting providers, which age out on their own schedule.
Guests
Guest identities aren't accounts. A guest's chats become unreachable to them once the session ends, and clearing your browser data ends it immediately.
Can't log in?
Use Forgot password to get back in (this needs an email address on your account), then delete it from Settings.